FAQ


How do I reserve a charter bus trip?
After entering your itinerary in The Estimator, one of our staff members will contact you via email or phone to further assist you. To reserve your charter bus, a non-refundable deposit (typically 15%) is required to hold a reservation.

Do your charter buses have entertainment onboard such as TV, VCR, DVD, or CD?
Most charter buses have TV monitors (typically 6 or so) that play either VCR or DVD. Some have a CD or Tape player as well. The sound plays from speakers so everyone listens to what is on.

What size charter buses do you have?
Each charter bus company has their own unique fleet. Typically Charter Buses range in capacity from 47-passenger to 57-passenger; although there are some rare 36-passenger motor coaches out there. For smaller groups try a mini-bus. These look like the airport shuttles you take to hotels except all the seats face forward. Sometimes they have TVs and separate luggage storage but they never have bathrooms. Mini-buses cannot cross state lines.

Who handles the drivers lodging?
It is up to the customer to arrange and pay for the bus driver’s lodging. The driver must have a room with a bathroom, bed, and TV. It does not have to be the same hotel that your group is staying at but it does need to be close by so there aren’t extra charges associated with getting from the bus driver’s hotel to your hotel. Also, be sure the hotel has a place to park the charter bus as typically they cannot be parked on the streets.

Can we bring alcohol on the bus?
Most charter bus companies permit the consumption of alcohol onboard. A damage deposit is required which will be refunded by the charter bus company if the bus is returned in reasonable condition. Kegs or glass containers are prohibited. Coolers are allowed.

What is included in the price and what other cost should I consider?
It is the responsibility of the customer to pay for all parking fees and tolls. In addition, the customer must arrange for drivers lodging. There is a 3% Credit Card processing fee. Driver’s gratuity is commonly practiced. A gratuity of 10% is generally acceptable for longer trips, with shorter day trips using $1.00 per passenger/per day standard as a criteria. You may include the gratuity in the cost of the reservation or you can tip cash directly to the driver.